Christmas Hand-Blown Glass Ornament Set of 4

Crafted in handblown glass
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Product Care

Glass

All our glass products are handmade with the highest quality of borosilicate glass available. To keep your product in the best condition and enjoy it for many
years to come, please follow the instructions below:
Wipe with a soft, dry cloth only.
To remove hard stains, use a semi-wet soft cloth and wipe gently.
Do not use chemical glass cleaners.
Do not use detergent.
Do not use solvent-based cleaners.

Brass

Our brass products can be polished with regular brass cleaners (Brasso, for example).

Steel

All our steel items are made with the highest quality of stainless steel - SS-304. To maintain them, please clean them periodically with a soft, dry cloth.

Other Materials

A regular feather duster or a soft vacuum blow-dry can clean all beads and crystals.

Lights

We mostly use Phillips LED lights.
All 10-watt LEDs (75 mm) are available at Phillips & Osram shops across the country.

1. Shipping Options: We offer standard and expedited shipping options for your convenience.
2. Processing Time: Orders typically ship within 5-7 business days after payment confirmation, unless otherwise stated.
3. Shipping Costs: Shipping costs are calculated at checkout based on the destination and the selected shipping method.
4. Tracking Information: Once your order has shipped, you will receive a tracking number via email to monitor the delivery status.
5. International Shipping: We ship internationally to select countries. Additional customs duties and taxes may apply, which are the responsibility of the recipient.
6. Delivery Estimates: Delivery estimates vary depending on the shipping method and destination. Please refer to the shipping carrier's website for more accurate delivery timelines.

Payment Terms:

1. Accepted Payment Methods: We accept major credit cards (Visa, Mastercard, American Express), PayPal, and other secure payment methods.
2. Payment Security: Your payment information is encrypted and securely processed to protect your personal data.
3. Payment Confirmation: Once your payment is successfully processed, you will receive a confirmation email with details of your order.
4. Order Confirmation: Upon completing your purchase, you will receive an order confirmation email summarizing your purchase details.
5. Cancellation Policy: Orders can be cancelled within 24 hours of purchase before they are processed for shipping. Please contact customer support for assistance with cancellations.

Collektklove, has a strict no refund no exchange policy and take the utmost care in shipping our products to our customers; However, in exceptional cases where the product has been received damaged, you need to send a video of the unboxing to care@collektklove.com along with your order details and invoice - collektklove’s team will look into it on a case by case basis and get back to you.

Country of origin: India

Manufactured by: Collektklove

Disclaimer: These being hand crafted handblown glass articles may have minor variation from product to product.