Frequently Asked Questions

At ‘Collektklove’, we celebrate memories, culture, and rituals through whimsical symbols and architecture. We embrace the intangible beauty of light and delight in every celebration. We explore the magic of culture and creativity, offering curated products that tell unique stories and add a touch of wonder to your home.

Collektklove transforms the beauty of Indian culture, rituals, and everyday symbols into expressive works of art. We use the unique character of blown glass—its fluid forms, vibrant colours, transparency, and beautiful interplay with light—to give familiar stories and traditions a fresh, contemporary expression. What makes us different is our approach to designing with meaning. Every piece is thoughtfully created to feel playful yet sophisticated, rooted in culture yet relevant to modern homes. Our creations are not simply decorative objects; they are collectible pieces that carry a story, evoke a memory, and bring a sense of wonder to a space.

Handblown glass is shaped by skilled artisans using traditional glass blowing techniques, making each piece unique with its own subtle variations in form, colour, and finish. These small imperfections are a natural part of the handmade process and add to the character and individuality of every piece. Machine-made glass, on the other hand, is produced using automated moulds and machinery, allowing for greater uniformity and consistency across pieces. At Collektklove, we celebrate the craftsmanship, individuality, and human touch that make handblown glass special.

Yes. Collektklove works closely with skilled artisans who bring years of craftsmanship and expertise to each piece. Their hands-on process gives our creations their individuality, character, and subtle variations—making every piece feel truly one of a kind.

If it is made from food-grade glass and properly processed/finished. But, not all handcrafted glass is automatically food-safe—especially if it contains certain paints, coatings, metals or decorative finishes.

Artisan glassware is crafted by hand rather than mass-produced, giving each piece its own character and individuality. Subtle variations in shape, colour, texture, and finish are a natural part of the process and make every piece unique.

Gently clean handblown glass using a soft, lint-free cloth. Avoid abrasive materials or harsh cleaning chemicals, as they may scratch the surface or affect the glass's natural shine and finish.

For decorative glass, use a soft, dry or slightly damp microfiber cloth to remove dust and fingerprints. For more thorough cleaning, use a mild soap solution and gently wipe the surface. Dry the product completely with a soft cloth.

Avoid abrasive cleaners, strong chemicals, alcohol-based solutions, and rough cleaning materials, as these may scratch the surface or affect the glass's natural shine and finish.

Store handcrafted glass in a dry, clean location away from direct impact and excessive temperature changes. If storing multiple pieces, ensure that they do not come into direct contact with one another. For long-term storage, use soft protective material and avoid placing heavy objects on top of glass products.

With proper care, high-quality glass should retain its appearance for a long time. However, improper cleaning, abrasive materials, chemical exposure, hard-water deposits, or prolonged exposure to unsuitable environmental conditions can affect its surface appearance. Regular gentle cleaning and appropriate storage will help maintain the glass's clarity and shine.

Yes, Collektklove ships across India. Each order is carefully packed to ensure it reaches safely.

Yes, we offer international shipping to select countries. Shipping availability and charges may vary depending on the destination.

Our standard delivery time is 5–7 business days. Please note: The above time in transit does not include order processing time. The delivery timeline begins once your package has been handed over to the carrier.

Yes, once your order has been shipped, you will receive the tracking details so you can follow its delivery status.

Orders cannot be modified or cancelled once they have been placed.

We accept online payments through the available payment options at checkout. For any other payment-related assistance, please contact our team.

If your order arrives damaged, please contact us within 15 days of delivery with clear photographs and an unboxing video. Our team will review the issue and assist you with the next steps as per our replacement policy.

For any queries or assistance, you can reach our customer support team at care@collektklove.com. Our team will be happy to assist you.